Area Agency on Aging

The Area Agency on Aging Rio Grande and the State Long-Term Ombudsman program has a local ombudsman program which we provide advocacy for residents who are placed in nursing homes and assisted living facilities. We provide assistance in their quality of life and quality of care. As an Ombudsman we advocate for resident rights. The program has volunteers who are certified, and they are assigned to a nursing home facility where they perform visits with residents and provide any assistance needed by the residents. 

The Area Agency on Aging Rio Grande in El Paso, TX has the Ombudsman program where certified volunteer's ombudsman can serve residents and families for advocacy. You can help protect resident right's, health and well-being. We assist residents in nursing homes and assisted living facilities that can face abuse, neglect and financial exploitation. To make matters worse they often have no one in their corner to stand up for them. Ombudsman advocate for residents' rights. They help protect the quality of life and quality of care of anyone who lives in these long-term care facilities. To be a volunteer Ombudsman, you must be at least 18 years old, have no conflict of interest, complete certification training and has transportation, volunteer hours are flexible, and no experience required. Volunteers receive a free 36-hour certification course, ongoing support, on-site experience during a three-month internship and continuing education.